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(801) 896-0792 sales@trfireplace.com

Fireplace Service & Repair in Northern Utah

Pilot won't stay lit, blower's gone quiet, remote's dead? Our NFI-certified techs diagnose it with instruments and fix it with real dealer parts, across all eight Utah counties and our Wyoming stops.

  • 4.9 Stars on Google
  • In-House Installation Team
  • NFI Certified #176825
  • Utah GC #11553773-5501
A gas fireplace burning in a modern living room
Why it matters

Service for Gas & Wood Fireplaces, Inserts & Stoves

A fireplace that won't light, throws soot, smells off, or blows cold air isn't just annoying. It can be unsafe. Most of the time it's a fixable part: the ignition system, the gas valve, the thermopile, the blower, the glass, or the log placement. We diagnose with instruments, not guesses, and we explain the fix in plain language with parts and labor stated up front.

Wood stoves and fireplaces get the same care. Gaskets, catalysts, door seals, dampers, and firebrick keep the burn controlled and clean. If you inherited a questionable install, we evaluate and correct the venting, the clearances, and the gas supply on our Utah general contractor license.

Two things we don't do, so you know up front: we don't sweep chimneys or clean dryer vents, and pellet units are sales only. For those, we'll point you to the right people.

Schedule Service
How it works

3 Simple Steps for Service & Repair

Tell us what it's doing, and an NFI-certified tech comes out to fix it.

1

Tell Us What's Wrong

Describe the pilot behavior, the noises, and what changed, plus the model number if you can find it.

2

Get a Confirmed Window by Phone

We line up the right tech and the likely parts before we roll, so there is no all-day wait.

3

Enjoy a Fire That Burns Right

We diagnose it with instruments, fix it with real dealer parts, and explain it in plain language.

Get started

Tell Us What It's Doing

Send the basics, and we'll follow up to set a time. Smell gas? Turn it off and call us at (801) 896-0792 instead of using the form.

Urgent? Call (801) 896-0792.

Where to Find Us

3080 N Fairfield Rd #1, Layton, UT 84041

Get Directions
What you get

What You Can Count On

NFI-Certified Techs

The hearth industry's technical credential (#176825), held in-house.

A Contractor's License

Venting, clearances, and gas supply corrected on Utah GC 11553773-5501.

Real Dealer Parts

Remotes, blowers, thermostats, and glass, ordered through the brands on our line card.

Service Where You Live

All eight Utah counties, plus Evanston and Star Valley, Wyoming.

Customer reviews

Reviews From Across Northern Utah

4.9 stars from 49 Google reviews. See All Google Reviews

“We are a bit older and have had them come out a couple of times to fix our stove. They are so kind to show us what was wrong that we should have figured out ourselves. Ron and Lisa are both very kind and patient with us and we really love our fireplace!”

—Karen · Google review

“A awesome company! They totally do a great job! Ron Hale helped us plan out our fireplace installation and Justin Porter, one of the Technician’s finished the job and is a perfectionist in his work!”

—Dawn M. · Google review

“Rochelle at Timber Ridge is a lovely person and did a fantastic job helping us choose our gas fireplace. She patiently walked us through the process of installation, educating us along the way, offering options to help us make decisions.”

—Jessica B. · Google review
Good to know

Common Questions About Service & Repair

Tap any question to read the answer.

See all questions & answers
The gas fireplace won't light. Can it be fixed?
Usually, yes. A pilot that won't stay lit is often a worn thermopile or thermocouple, a dirty pilot assembly, or a valve issue. All of those are diagnosable on the first visit, and most are fixable the same day.
Does Timber Ridge service fireplaces it didn't install?
Yes. We service gas and wood fireplaces, inserts, and stoves from the brands on our line card, whether or not they came from us. Bring the brand and model when you schedule, and we'll tell you what to expect.
Does Timber Ridge service pellet stoves?
No. We sell pellet units but don't service them. It's the one exception, and we'll point you to someone who does.
Does Timber Ridge sweep chimneys or clean dryer vents?
Neither. Our service covers the fireplace, insert, or stove itself, gas and wood. For sweeping and dryer vents, we'll refer you out.
When repair isn't the answer

Ready to Replace It Instead?

Count on one team to handle the whole project—from the first visit to the final walkthrough. Get an instant estimate online, or see how a new fireplace will look in your own room.